Privacy Policy

At M&D Consulting, we place great importance on protecting the privacy of our customers and website visitors. This Privacy Policy outlines the types of personal data we collect, how we use this data, and the measures we take to ensure its security. If you have any questions, please contact us.

Data Controller

Dirk Radies

Mittelweg 121, 20148 Hamburg, Germany

Email: [email protected]

Information We Collect

Personal Data

When you interact with us (e.g., through our website or contact forms), we may collect personal data such as your name, address, email address, and phone number to provide our services. Additionally, we may collect data on your browsing behavior, such as pages visited and links clicked, to enhance our website’s functionality and your user experience.

Non-Personal Data

We collect non-personal data, such as browsing patterns, to improve our website. This data does not directly identify you but helps us analyze website usage.

Legal Basis for Data Processing

Under Article 6 of the DSGVO, we process your data based on the following legal grounds:

  • Contractual Necessity (Art. 6(1)(b) GDPR): For fulfilling our contractual obligations and providing requested services.

  • Consent (Art. 6(1)(a) GDPR): For optional activities such as marketing, with your express consent.

  • Legitimate Interests (Art. 6(1)(f) GDPR): For analyzing and improving website functionality and maintaining security.

  • Legal Obligations (Art. 6(1)(c) GDPR): For compliance with applicable legal requirements.

Use of Your Data

Your personal data is used to:

  • Provide and deliver our products and services.

  • Improve and customize your website experience.

  • Communicate with you about our services, subject to your preferences.

If you wish to opt out of receiving marketing communications, you can do so by contacting us at [email protected].

Cookies and Pixels

We use cookies and pixels to enhance your website experience. Cookies are small text files stored on your device, while pixels are embedded images that allow us to track site usage. You can disable cookies in your browser settings, but this may affect your browsing experience.

Appointment Scheduling with Calendly

For appointment scheduling, we use Calendly, which may process data (e.g., name, email) for booking purposes. This processing complies with Art. 6(1)(b) GDPR (contractual necessity) and Art. 6(1)(f) GDPR (legitimate interest in efficient scheduling). Calendly’s Privacy Policy is available here: https://calendly.com/pages/privacy.

Data Storage and Security

We apply technical and organizational measures to protect your data from unauthorized access, alteration, or destruction. Your data is stored on secure servers, accessible only to authorized personnel.

Data Sharing

We do not share your personal data with third parties unless required by law, permitted by you, or necessary for fulfilling our services. If third-party services are involved, we ensure they comply with GDPR requirements.

Your Rights Under DSGVO

As per the DSGVO, you have the following rights:

  • Right of Access (Art. 15 GDPR): Obtain information about your personal data processed by us.

  • Right to Rectification (Art. 16 GDPR): Request corrections to inaccurate or incomplete data.

  • Right to Erasure (Art. 17 GDPR): Request deletion of your data, where legally permitted.

  • Right to Restrict Processing (Art. 18 GDPR): Request restriction of data processing under specific conditions.

  • Right to Data Portability (Art. 20 GDPR): Receive your data in a structured, machine-readable format.

  • Right to Withdraw Consent (Art. 7(3) GDPR): Revoke your consent at any time.

  • Right to Object (Art. 21 GDPR): Object to the processing of your data based on legitimate interests or for direct marketing.

To exercise these rights, please contact us at [email protected].

Contact and Complaints

If you have any concerns about data privacy or wish to lodge a complaint, please contact us directly.

Additionally, you have the right to file a complaint with the relevant supervisory authority in Germany, such as the Federal Commissioner for Data Protection and Freedom of Information (BfDI).

For any further questions regarding our Privacy Policy, please contact us at [email protected].